Hello, welcome to the delivery and delivery information page! Here you can find useful information about our goods delivery terms and conditions.
You can purchase items online and some orders can be shipped free of charge. We use the best operators in the business to ensure that your orders arrive on time. On the Secure Checkout page, you will see your product description, price and delivery time. If you can, you can also choose a faster delivery method for each item in your order, but at an additional cost. Delivery time varies depending on the shipping address you choose, the availability of the item, and the time the order was placed.
Products purchased on the website will be sent at the address you filled out when you ordered. Details of the specific shipping restrictions for each product you wish to purchase may be displayed on our website or on the checkout page. You are responsible for the accuracy of the information provided at the time of ordering. If the recipient's contact information is incorrect (especially last name, first name, street name and number, zip code, city name, phone number or email address), we will not be liable for any failure of delivery.
All items sent to your shipping address will be shipped by the responsible courier company and provide some form of shipping confirmation or tracking code whenever possible. However, we are unable to determine in advance which carrier to use. If you are unable to receive your product for reasons beyond our control, we will contact you as soon as possible.
Although not common, shipping problems may occur, but we are not liable for any loss or damage that may be suffered as a result of reasonable or unavoidable delays in delivery. If there are shipping-related issues with your order, please contact the fulfillment partner included in the shipping confirmation email as soon as possible (no later than 30 days after the order is accepted).
Upon receipt of your order, you may be asked to sign the goods you received to ensure that the product is in good condition. If the package does not look good, please reject the delivery. If you are unable to check the delivery at the time of delivery, mark the package as "Unchecked". Failure to do so may affect any warranty claims you may make later.
At present, we will provide you with distribution services in the US and Europe. The specific delivery time is as follows.
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Shipping From EU, USA and CN Local Warehouses |
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Warehouse Locations |
Locations |
Delivery Time |
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EU Warehouse |
UK |
2-5 business days |
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Other EU countries |
3-7 business days |
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USA Warehouse |
USA |
2-5 business days |
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Other American countries |
3-7 business days |
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CN Warehouse |
China |
2-7 business days |
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Other countries |
7-20 business days |
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Please feel free to contact us if you have any questions.